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Telephone Systems

Cloud phone systems and VoIP including 3CX and Teams Phone. Keep your numbers, cut your line costs, work from anywhere.

Telephone Systems

Move your phones to the cloud and stop paying for old lines. Port your numbers across and give your team softphones and mobile apps so they can take calls anywhere.

Your team gets a desk phone, a laptop softphone and a mobile app that all ring together, so a call to the office reaches the right person wherever they are. We handle the number porting and the call routing, so the switch over is smooth and nothing is missed.

What is included

Number porting
Call routing and hunt groups
Voicemail to email
Softphones and mobile apps
Teams Phone integration
Lower call costs

How we deliver it

01

Map

We plan your call flow before anything moves.

02

Build

We set up the system, softphones and mobile apps.

03

Port

We move your existing numbers across with no gap.

04

Support

We manage it ongoing, and adding a starter takes a couple of clicks.

Common questions

What is the difference between 3CX and Teams Phone, and which suits us?
3CX is a full phone system with strong call handling, queues and reception features, and it tends to be cheaper to run. Teams Phone adds calling directly inside Microsoft Teams, which suits firms already living in Teams all day. We look at how you take calls, who answers them and what your team already uses, then recommend the one that fits rather than the one that suits us.
Can calls be routed differently in and out of office hours?
Yes. We build your call flow around real situations, so calls can ring a reception group first, then hunt to mobiles, then go to voicemail. Out of hours, calls can play a message, divert to an on-call mobile or go straight to voicemail to email. You can have different rules for holidays and busy periods, and we can adjust them for you whenever they change.
Will the phones work if our internet goes down?
Because the system is in the cloud, the handsets in the office need internet to work, but calls do not have to stop. We set up failover so that if your line drops, calls divert automatically to mobiles or an alternative number, and the softphone app on a 4G phone keeps working. For sites where the line is unreliable, we will discuss a backup connection.

Want this looked after properly?

Book a short, no obligation call and we will tell you straight what we would do and what it would cost.

Book a consultation
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